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EoS and EoL Announcement for the Cisco IP Phone 7921G Battery, Standard

September 30 2014 , Written by Cisco & Cisco Router, Network Switch Published on #Cisco IP Phones

Cisco announces the end-of-sale and end-of-life dates for the Cisco Unified Wireless IP Phone 7921G Battery, Standard. The last day to order the affected product(s) is March 2, 2015. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table1 of the EoL bulletin. Table1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

Table1. End-of-Life Milestones and Dates for the Cisco Unified Wireless IP Phone 7921G Battery, Standard

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

September 1, 2014

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. Theproduct is no longer for sale after this date.

March 2, 2015

Last Ship Date:
HW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

May 31, 2015

End of Routine Failure Analysis Date:
HW

The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.

March 1, 2016

End of New Service Attachment Date:
HW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

March 1, 2016

End of Service Contract Renewal Date:
HW

The last date to extend or renew a service contract for the product.

May 28, 2019

Last Date of Support:
HW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

February 29, 2020

HW=Hardware OS SW=Operating System Software App. SW=Application Software

Table2. Product Part Numbers Affected by This Announcement

End-of-Sale Product PartNumber

Product Description

CP-BATT-7921G-STD=

Cisco 7921G Battery, Standard

 

Product Migration Options

There is no replacement available for the Cisco Unified Wireless IP Phone 7921G Battery, Standardat this time.

Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.

Customers may be able to continue to purchase Cisco Unified Wireless IP Phone 7921G Battery, Standard through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.

Service prices for Cisco products are subject to change after the product End-of-Sale date.

Cisco EoS and EoL News from http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7900-series/eos-eol-notice-c51-732686.html

 

More Cisco EoS news you can visit: http://blog.router-switch.com/category/news/

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