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A Story of Cisco IP Phone: Can Your Cisco VoIP Phone Spy On You?

December 26 2012 , Written by Cisco & Cisco Router, Network Switch Published on #Cisco Routers

Earlier this month, fifth year Columbia grad student Ang Cui demonstrated a vulnerability that allowed a 7900 series Cisco VoIP phone to be turned into a high-tech listening device, capturing any sound near the phone.

Cisco-7975g.jpg

Cui revealed the exploit he and his colleague Salvatore Stolfo discovered at the San Francisco Amphion Forum. In the demonstration, Cui quickly attached a device he calls the "Thingp3wn3r" to the phone, showing the ease with which it could be physically compromised. Once attached, the Thingp3wn3r circumvents the phone's "off hook switch" which normally disconnects the receiver's microphone when the phone is hung up.

 

The compromised phone, however, kept its microphone active and sent the audio it captured to Cui through a custom-made smartphone app. Though the phone's receive was in its cradle – seemingly inactive – it had effectively become a means to eavesdrop on anything said nearby.

 

The dramatic demonstration was made all the more serious when Cui showed pictures of various high ranking government officials, among them President Barack Obama, with Cisco VoIP phones on their desks. Worse still, PhysOrg reports that once a single phone was compromised with Cui's device the entire network of phones was potentially accessible.

 

Thankfully, this specific vulnerability is no longer viable. In a statement issued by Cisco, the company acknowledged both the vulnerability and their efforts to address it.

 

From Forbes:

"We can confirm that workarounds and a software patch are available to address this vulnerability, and note that successful exploitation requires physical access to the device serial port, or the combination of remote authentication privileges and non-default device settings. Cisco thanks Ang Cui and Salvatore Stolfo for allowing our team to validate the vulnerability and prepare a software patch ahead of the presentation."

 

Forbes also reported that a patch is already available and will be in wide release come January. Concerned users should contact Cisco directly.

 

The presentation, and much of Cui's research, demonstrates that a threat can come from a seemingly innocuous source like a VoIP phone or a network printer. For governments and corporations, simply securing the computers and networks is simply not enough.

 

More Cisco News you can visit: http://blog.router-switch.com/

 

More Cisco IP Phone Tips:

Cisco IP Phone Recommendation: Cisco Unified IP Phone 7942G-Enhanced Sound Quality

Q and A: Cisco Unified IP Phone 7942G and Cisco Unified IP Phone 7962G

Quick Reference Guide: Overview of Cisco 7942/7962 IP Phone

How to Connect Cisco IP Phones?

Read more

Tutorial of HSRP Basic Configuration

December 24 2012 , Written by Cisco & Cisco Router, Network Switch Published on #Cisco & Cisco Network

Let’s say that you have dual edge routers and you would like to provide some redundancy should one fail. You wouldn’t want to have to re-configure every device on your LAN to point to the other GW should the first one fail so this is where HSRP (Hot Standby Router Protocol) comes in handy. Here we will cover a basic HSRP configuration. Take a look at the following topology:

HSRP-Basic-Configuration.jpg

You will see that we have Router-A and Router-B adjacent to our LAN segment of 10.0.254.0/24.

 

Aside from the regular interface IP (.20 and .30 in this example) we will configure the HSRP virtual IP (.10) that both routers will have and which we will use as the GW for the devices on our LAN. We will also be tracking interface FastEthernet0/1 on both routers as this is our WAN connection and should it go down we want it to fail over to the other router. Following, is the relevant configuration for each router.

Router-A:

interface FastEthernet0/0

 ip address 10.0.254.20 255.255.255.0

 standby 1 ip 10.0.254.10

 standby 1 priority 105

 standby 1 preempt

 standby 1 track FastEthernet0/1

 

Router-B:

interface FastEthernet0/0

 ip address 10.0.254.30 255.255.255.0

 standby 1 ip 10.0.254.10

 standby 1 priority 100

 standby 1 preempt

 standby 1 track FastEthernet0/1

The lower priority on Router-B tells HSRP that Router-A should be active.

 

You should now be able to ping .10 on your LAN segment. Should you wish to manage each router you can connect to the physical address we assigned to the interface (.20 and .30).

 

We can verify its operation on each router and whether it is in active or standby mode with the ‘show standby brief’ command:

Router-A#show standby brief

                     P indicates configured to preempt.

                     |

Interface   Grp  Pri P State   Active          Standby         Virtual IP

Fa0/0       1    105 P Active  local           10.0.254.30     10.0.254.10

 

 

Router-B#show standby brief

                     P indicates configured to preempt.

                     |

Interface   Grp  Pri P State   Active          Standby         Virtual IP

Fa0/0       1    100 P Standby 10.0.254.20     local           10.0.254.10

 

More Related Reading:

How to Configure GLBP in Cisco IOS Routers?

Cisco First Hop Redundancy Protocols: HSRP, VRRP, GLBP

How to Configure GLBP?

To Know VRRP Basic Configuration

Read more

To Know VRRP Basic Configuration

December 20 2012 , Written by Cisco & Cisco Router, Network Switch Published on #Cisco & Cisco Network

Here we will go over a basic VRRP (Virtual Router Redundancy Protocol) configuration. VRRP is very similar to the other two, HSRP and GLBP. However it is not a Cisco proprietary protocol, it is standards based. Also, it, unlike GLBP, does not provide load balancing. It is more similar to HSRP instead.

Let’s take a look at the following sample topology:
VRRP-Basic-Configuration.jpg

As in the previous two articles, Router-A and Router-B are adjacent to the LAN segment. Asside from the normal IP address on our router interfaces, you will see a few VRRP commands added in the following configs:

Router-A:

interface FastEthernet0/0

 ip address 10.0.254.20 255.255.255.0

 vrrp 1 priority 120

 vrrp 1 timers learn

 vrrp 1 ip 10.0.254.10

 

Router-B:

interface FastEthernet0/0

 ip address 10.0.254.20 255.255.255.0

 vrrp 1 priority 100

 vrrp 1 timers learn

 vrrp 1 ip 10.0.254.10


The higher priority of Router-A’s VRRP config tells it to be the active router. And, the ‘timers learn’ command, as it implies, tells the vrrp process to learn the timers of the other member(s). This is good to do in case the other router has a different interval set.

 

You should now be able to ping .10 on your LAN segment. Should you wish to connect to a specific router, you can use the normal interface IP that was configured.

 

We can verify the VRRP operation via the ‘show vrrp all’ command:

Router-A#show vrrp all

FastEthernet0/0 - Group 1

  State is Master

  Virtual IP address is 10.0.254.10

  Virtual MAC address is 0000.5e00.0101

  Advertisement interval is 1.000 sec

  Preemption enabled

  Priority is 120

  Master Router is 10.0.254.20 (local), priority is 120

  Master Advertisement interval is 1.000 sec

  Master Down interval is 3.531 sec

 

Router-B#show vrrp all

FastEthernet0/0 - Group 1

  State is Backup

  Virtual IP address is 10.0.254.10

  Virtual MAC address is 0000.5e00.0101

  Advertisement interval is 1.000 sec

  Preemption enabled

  Priority is 100

  Master Router is 10.0.254.20, priority is 120

  Master Advertisement interval is 1.000 sec

  Master Down interval is 3.609 sec (expires in 3.344 sec) Learning

 

Reading from http://esalonia.net

 

More Related Reading:

How to Configure GLBP in Cisco IOS Routers?

Cisco First Hop Redundancy Protocols: HSRP, VRRP, GLBP

How to Configure GLBP?

Read more

GLBP & GLBP Basic Configuration

December 18 2012 , Written by Cisco & Cisco Router, Network Switch Published on #Cisco & Cisco Network

What is GLBP?

(GLBP) is supported by Cisco 1700, 2600, 3620, 3631, 3640, 3660, 3725, 3745, 7100, 7200, 7400, 7500 series. GLBP is a Cisco proprietary protocol that attempts to overcome the limitations of existing redundant router protocols (HSRP, VRRP …) by adding basic load balancing functionality.

GLBP provides load balancing over multiple routers (gateways) using a single virtual IP address and multiple virtual MAC addresses. Each host is configured with the same virtual IP address, and all routers in the virtual router group participate in forwarding packets. GLBP members communicate between each other through hello messages sent every 3 seconds to the multicast address 224.0.0.102, User Datagram Protocol (UDP) port 3222 (source and destination).

 

GLBP Features:

Load Sharing: You can configure GLBP in such a way that traffic from LAN clients can be shared by multiple routers, thereby sharing the traffic load more equitably among available routers. The load sharing available are:

  •  
    • host-dependent: Specifies a load balancing method based on the MAC address of a host where the same forwarder is always used for a particular host while the number of GLBP group members remains unchanged.
    • round-robin: Specifies a load balancing method where each virtual forwarder in turn is included in address resolution replies for the virtual IP address. This method is the default.
    • weighted: Specifies a load balancing method that is dependent.

Multiple Virtual Routers: GLBP supports up to 1024 virtual routers (GLBP groups) on each physical interface of a router, and up to 4 virtual forwarders per group.

Preemption: The redundancy scheme of GLBP enables you to preempt an active virtual gateway with a higher priority backup virtual gateway that has become available. Forwarder preemption works in a similar way, except that forwarder preemption uses weighting instead of priority and is enabled by default.

Authentication: You can use a simple text password authentication scheme between GLBP group members to detect configuration errors. A router within a GLBP group with a different authentication string than other routers will be ignored by other group members.

Tracking: Different interfaces can be tracked to decrement the GLBP weighting by varying amounts.

 

GLBP Components:

  • Active Virtual Gateway (AVG): One virtual gateway within a GLBP group is elected as the active virtual gateway, and is responsible for the operation of the protocol. This router has the highest priority value, or the highest IP address in the group, if there is no highest priority. The AVG answers all ARP requests for the virtual router address. Which MAC address it returns depends on which load-balancing algorithm it is configured to use.
  • Active Virtual Forwarder (AVF): One virtual forwarder within a GLBP group is elected as active virtual forwarder for a specified virtual MAC address, and is responsible for forwarding packets sent to that MAC address. Multiple active virtual forwarders can exist for each GLBP group.

 

GLBP States:

For a virtual gateway the state can be one of the following:

Disabled: Indicates that the virtual IP address has not been configured or learned yet, but other GLBP configuration exists.

Initial: The virtual IP address has been configured or learned but virtual gateway configuration is not complete. An interface must be up and configured to route IP, and an interface IP address must be configured.

Listen: Virtual gateway is receiving hello packets and is ready to change to the “speak” state if the active or standby virtual gateway becomes unavailable.

Speak: Virtual gateway is attempting to become the active or standby virtual gateway.

Standby: Indicates that the gateway is next in line to be the active virtual gateway (AVG).

Active: Indicates that this gateway is the AVG, and that it is responsible for responding to Address Resolution Protocol (ARP) requests for the virtual IP address.

 

For a virtual forwarder the state can be one of the following:

Disabled: Indicates that the virtual MAC address has not been assigned or learned. This is a transitory state because a virtual forwarder changing to a disabled state is deleted.

Initial: The virtual MAC address is known but virtual forwarder configuration is not complete. An interface must be up and configured to route IP, an interface IP address must be configured, and the virtual IP address must be known.

Listen: Virtual forwarder is receiving hello packets and is ready to change to the “active” state if the active virtual forwarder (AVF) becomes unavailable.

Active: Indicates that this gateway is the AVF, and that it is responsible for forwarding packets sent to the virtual forwarder MAC address.

 

GLBP Basic Configuration

GLBP (Gateway Load Balancing Protocol), like HSRP, is a Cisco proprietary protocol. The main difference is that GLBP allows for load balancing between the two routers rather than using just one and leaving the other unused until needed.

 

Have a look at the following sample topology:
GLBP-sample-topo1-GLBP-Basic-Configuration.jpg

As in the previous article, here you will see Router-A and Router-B are adjacent to our LAN segment. Asside from the normal IP address on the router interfaces, you will see the GLBP config as well:

Router-A:

interface FastEthernet0/0

 ip address 10.0.254.20 255.255.255.0

 glbp 1 ip 10.0.254.10

 glbp 1 priority 120

 glbp 1 preempt

 

Router-B:

interface FastEthernet0/0

 ip address 10.0.254.30 255.255.255.0

 glbp 1 priority 100

 glbp 1 ip 10.0.254.10

 glbp 1 preempt

 

As in the previous article, the higher priority tells it to be the active GLBP router. The difference here is that there will be load balancing occurring between the two routers. The way this works is that GLBP will elect one router to be the AVG (Active Virtual Gateway) which will in turn assign a virtual MAC address to the other GLBP routers. Next it will assign hosts to use one of the other routers which are called AVF (Active Virtual Forwarders). This is all done transparently to the end user. You will still point your devices to the virtual IP and GLBP will handle the rest. The default load balancing method for GLBP is round-robin.

 

Let’s verify the GLBP operation with the command ‘show glbp brief’:

Router-A#show glbp brief

Interface   Grp  Fwd Pri State    Address         Active router   Standby router

Fa0/0       1    -   120 Active   10.0.254.10     local           10.0.254.30

Fa0/0       1    1   -   Active   0007.b400.0101  local           -

Fa0/0       1    2   -   Listen   0007.b400.0102  10.0.254.30     -

 

Router-B#show glbp brief

Interface   Grp  Fwd Pri State    Address         Active router   Standby router

Fa0/0       1    -   100 Standby  10.0.254.10     10.0.254.20     local

Fa0/0       1    1   -   Listen   0007.b400.0101  10.0.254.20     -

Fa0/0       1    2   -   Active   0007.b400.0102  local           -

 

Above, you can see the active and standby routers as well as the virtual MAC addresses assigned to each (0007.b400.010X). Router-A is 10.0.254.20 and was assigned a virtual MAC of 0007.b400.0101. Router-B is 10.0.254.30 and was assigned a virtual MAC of 0007.b400.0102. In this example, Router-A is the AVG and Router-B is an AVF. You can add more routers to the group to increase redundancy and in turn add more AVF’s.


More GLBP Tips:

How to Configure GLBP?

GLBP Overview and Features

Read more

Cisco Catalyst 3560 vs. Cisco 3550

December 13 2012 , Written by Cisco & Cisco Router, Network Switch Published on #Cisco Switches - Cisco Firewall

 

Here is a 3560 and 3550 comparison for anyone interested in the differences between the two switches.

Catalyst-3560-and-Cisco-3550-Comparison.jpg

Catalyst 3560 Only Features [12.2(25) SEE2]

  • Access Switch Device Manager (SDM) Template
  • IEEE 802.3af Power over Ethernet
  • IGMP Throttling
  • IPv6 (Internet Protocol Version 6)
  • MLD Snooping
  • Private VLANs
  • VLAN-Based QoS on Physical Ports
  • SRR (Shaped Round Robin)
  • Weighted Tail Drop (WTD)
  • Auto-MDIX

 Note: The details of Catalyst 3560 Only Features you can visit Cisco.com's related pages.

Cisco 3560 Only Commands [12.2(25)SEE2]

  • clear dot1x
  • clear eap
  • clear ipc
  • clear mac address-table move update
  • exception crashinfo
  • ipv6 access-list
  • ipv6 mld snooping
  • ipv6 mld snooping last-listener-query-count
  • ipv6 mld snooping last-listener-query-interval
  • ipv6 mld snooping listener-message-suppression
  • ipv6 mld snooping robustness-variable
  • ipv6 mld snooping tcn
  • ipv6 mld snooping vlan
  • ipv6 traffic-filter
  • ip vrf (global configuration) - Not Documented
  • ip vrf (interface configuration) - Not Documented
  • mdix auto
  • mls qos queue-set output buffers
  • mls qos queue-set output threshold
  • mls qos rewrite ip dscp
  • mls qos srr-queue input bandwidth
  • mls qos srr-queue input buffers
  • mls qos srr-queue input cos-map
  • mls qos srr-queue input dscp-map
  • mls qos srr-queue input priority-queue
  • mls qos srr-queue input threshold
  • mls qos srr-queue output cos-map
  • mls qos srr-queue output dscp-map
  • mls qos vlan-based
  • power inline consumption
  • renew ip dhcp snooping database
  • queue-set
  • radius-server dead-criteria
  • show cable-diagnostics tdr
  • show controllers power inline
  • show eap
  • show ipc
  • show ipv6 access-list
  • show ipv6 mld snooping
  • show ipv6 mld snooping address
  • show ipv6 mld snooping mrouter
  • show ipv6 mld snooping querier
  • show link state group
  • show mac address-table move update
  • show mls qos input-queue
  • show mls qos queue-set
  • show mls qos vlan
  • srr-queue bandwidth limit
  • srr-queue bandwidth shape
  • srr-queue bandwidth share
  • switchport mode private-vlan
  • switchport private-vlan
  • system env temperature threshold yellow
  • test cable-diagnostics tdr

 NOTE: More details Cisco 3560 Only Commands you can visit Cisco.com

Cisco 3550 Only Commands [12.2(25) SEE2]

  • access-list hardware program nonblocking
  • boot buffersize
  • ip dhcp snooping information option format snmp-ifindex
  • ip igmp snooping source-only-learning age-timer
  • mls qos cos policy-map
  • mls qos min-reserve
  • show fm
  • show fm interface
  • show fm vlan
  • show forward
  • show tcam
  • show tcam pbr
  • show tcam qos
  • switchcore
  • wrr-queue bandwidth
  • wrr-queue cos-map
  • wrr-queue dscp-map
  • wrr-queue min-reserve
  • wrr-queue queue-limit
  • wrr-queue random-detect max-threshold
  • wrr-queue threshold

 

Additional Notes

Catalyst 3560 - IPv6 routing is not documented in the 3560 command reference
Catalyst 3560 - IPv6 QoS not supported as of 12.2(25) SEE2
Cisco 3560 - The SDM needs to be changed to support IPv6 routing.  This will require a reload to take effect.  More...
Cisco 3560 - Support for bits per second when using Storm Control
Catalyst 3560 - Ports are set by default to dynamic auto as opposed to dynamic desirable.  This means that two 3560's will not automatically trunk but a 3560 will trunk if connected to a 3550. More...
Catalyst 3560 - The SMI image is now called IP Base and the EMI image is now called IP Services
Catalyst 3550 - IPv6 can be bridged using fallback bridging 

 

More Cisco Switch Tips and Tutorials you can visit: http://blog.router-switch.com/category/reviews/cisco-switches/

More Related Cisco Catalyst Switch Tips:

Cisco Nexus Switches: Layer 2 Configuration Strategies

How to Configure DHCP Snooping in a Cisco Catalyst Switch?

How to Configure Private VLANs on Cisco 3560 Switches?

How to Configure Interfaces for the 3560 Switch?

 

Read more

Cisco Grabs for 'No. 1 IT Company'

December 10 2012 , Written by Cisco & Cisco Router, Network Switch Published on #Cisco News

Cisco Systems Inc. isn't content to be the world's largest maker of computer networking gear. It says it wants to become the "No. 1" supplier of information technology to big businesses by broadening its offerings of services and software.

Cisco-grabs-for--No.-1-IT-company-.jpg 

But when Cisco says "No. 1 IT Company," it doesn't mean that it's going to be the biggest-selling company. That goal is out of reach, as IBM Corp.'s revenue is twice that of Cisco.

 

Rather, Cisco CEO John Chambers says he wants the company to loom largest in the minds of its customers and to be the one setting the pace in the industry. Being No. 1, he says, means having the best customer satisfaction and the best profit margins for products.

 

The strategy statement, articulated Friday at a presentation for Wall Street analysts, follows some lean years that have seen Cisco retrench from even broader goals, which included trying to establish itself as a consumer brand and buying a maker of camcorders. The new direction will be supported by a global advertising campaign with the slogan "Tomorrow starts here." The ad campaign starts Monday.

 

"The play sounds a lot like the IBM story," Raymond James analyst Simon Leopold said. After the maker of mainframe computers struggled in the 1980s with the rise of cheap microprocessors and rapid changes in the industry, IBM successfully transformed itself into a company that combined consulting services, software and hardware.

 

For Cisco, the new playbook comes as Chambers, who is 63 and one of the longest-serving CEOs in Silicon Valley, is nearing retirement and looking to hand over to a successor in two to four years. There are two chief candidates, who appeared with Chambers on Friday: Rob Lloyd, the head of sales and product development, and Gary Moore, the chief operating officer.

 

"Both Rob and I are prepared to be the CEO," Moore said, adding that whoever wasn't chosen would accept the board's decision and remain with the company.

 

Chambers told analysts that Cisco pulls in about $6 billion from software per year and plans to double that in the next three to five years. That's not a figure the company usually breaks out, as most of its software is deeply integrated into hardware such as routers and switches, which shunt data through networks.

 

Analysts at the meeting were unsure how to incorporate the figure into their models, and the company didn't give a lot of specifics on how it hoped to achieve that.

 

Analysts also questioned how Cisco hopes to be the top player when it doesn't sell the massive storage arrays that big companies need for their data. Chambers said Cisco will keep partnering with companies that do sell storage products, including IBM and EMC Corp.

 

Apart from IBM, Cisco's chief competitors for the "No. 1 IT" throne are Microsoft Corp., Oracle Corp., SAG AG and Hewlett-Packard Co. Cisco partners closely with them, except for HP.

 

Chambers said the company is sticking to its forecast of growing sales by 5 percent to 7 percent per year and its earnings slightly faster, at 7 percent to 9 percent per year. Both figures represent pullbacks from the past two decades, when the San Jose, California, company often grew sales by more than 10 percent per year.

 

Cisco's stock fell 15 cents, or 0.7 percent, to close Friday at $19.33.

 

News from USA Today http://www.usatoday.com/story/tech/2012/12/07/cisco-grabs-for-no-1-it-company-crown/1754891/

Read more

Cisco Communications Manager Express Overview

December 7 2012 , Written by Cisco & Cisco Router, Network Switch Published on #Cisco & Cisco Network

With the cost of high-performance networking switching equipment coming down, the implementation of alternative voice solutions has become common. There are a number of different voice solutions that utilize the existing network to provide not only a data connection but also provide a voice connection. One of these solutions that are available is Cisco Unified Communications Manager Express (CME). Cisco Unified CME provides a solution that can fill a number of different voice requirements within a small business or branch location. As well as working in these smaller environments, the Unified CME solution can also be integrated into a larger Cisco Unified Communications Manager (CUCM) solution. This article provides a high-level overview of some of the most commonly used abilities of the Unified Communications Manager Express solution.  After this overview, hopefully you will know whether or not you are in a position to install Communications Manager Express.

 

Unified Communications Manager Express Solution

As stated in the overview, the Unified CME solution can provide not only a simple voice solution that utilizes the existing data network infrastructure, but also can provide a feature rich voice solution with support for many common business voice features. The Unified Communications Manager Express solution includes support for many features including:

  • Call Hunt
  • Call Pickup
  • Call Waiting
  • Hunt Group
  • Call Park
  • Caller ID Blocking
  • Conferencing
  • Music on Hold
  • Paging

An example of how the Unified CME solution in a small office can be deployed is shown in how-the-Unified-CME-solution-in-a-small-office-can-be-deplo.png.


As seen in the figure, all of the common connections provided by a more traditional voice solution are offered. The Unified CME solution is not only able to meet the requirements of businesses but can also be deployed by service providers. One of the available solutions includes the use of an Integrated Access Device (IAD) that is deployed within the customer premises with a connection back to an integrated device running the Unified CME software. An example of this solution is shown in a-connection-back-to-an-integrated-device-running-the-Unifi.png.


As shown in the figures, the Unified CME solution is very flexible and able to provide all of the existing functionality provided by traditional telephony solutions and offers it with a cost savings and a reasonably easy configuration.

 

Unified CME Models

The Unified CME solution can be deployed in a number of ways following familiar voice deployment models. The models supported include the Private Branch Exchange (PBX) model, the Keyswitch model and a hybrid of these two models.

 

PBX Model

The PBX model follows a deployment that mimics the traditional configuration provided by a PBX; this includes the deployment of a number of different extensions (phones) that are each assigned a unique extension. Traditionally using this model, people calling in would be routed through a receptionist or an automated attendant in order to be transferred to the correct internal extension.

 

Keyswitch Model

The Keyswitch model follows a deployment that was more common on older systems (key systems) where each of the phones in the office would have a configuration that was very similar. Each of these phones would have a button that represented each of the numbers coming into the office; any one of these phones could answer and make calls on any of the lines.

 

Hybrid Model

The hybrid model provides the ability to offer the opportunity to utilize features from both the PBX and Keyswitch models. This would include the ability for a phone to have a unique extension as well as have the ability to have access to shared lines throughout the office.

 

To Sum Up

As discussed in the article, the Unified Communications Manager Express solution can offer the ability to implement a voice solution that supports a number of different features and deployed after traditional voice models. Hopefully this article and the companion articles will provide a better idea of what is possible with this solution and how it can be implemented to take advantage of equipment that supports multiple data and voice solutions.

 

More Cisco Networking News:

Cisco, VMware Doing Further on Next-gen Cloud Infrastructure

Read more

What is Cisco Business Edition 6000?

December 4 2012 , Written by Cisco & Cisco Router, Network Switch Published on #Cisco Routers

Simplify your transition from outdated telephony systems to unified communications. The Cisco Business Edition 6000 solution quickly pays for itself by lowering total cost of ownership. It's an affordable, simple, scalable choice for midsize businesses.

business-edition-6000.jpg 

Features and Capabilities

Cisco Business Edition 6000 is an integrated solution providing voice and video call control, mobility, messaging, conferencing, instant messaging and presence, and contact center options on a single-server. The solution provides highly-available, flexible collaboration services that deliver low total cost of ownership and ease of use. These are vitally important to growing businesses with limited IT resources.

Cisco Business Edition 6000 is:

  • Affordable: priced for smaller budgets, integrating collaboration services on a single platform to cut costs.
  • Simple: easy to install, deploy, manage, maintain, and service, and provides high-availability.
  • Flexible: links multiple third-party H.323 or SIP telepresence and video endpoints together transparently
  • Scalable: provides a smooth and fast migration from outdated telephony with an expandable and flexible architecture

Customer Benefits

  • Lowers total cost of ownership (TCO): It quickly reduces your capital and operations costs.
  • Consumes fewer IT resources: Centralized architecture makes it easy to install, use, and manage.
  • Increases productivity: Full-featured collaboration helps users work more securely on any device.
  • Immediate Investment Protection: Flexible architecture helps you deploy services at your own pace.

 

Cisco Business Edition 6000 is a packaged solution optimized for medium-sized business requirements. It is a combination of Cisco Unified Communications applications on the Cisco Unified Computing System (Cisco UCS) that offers midsize customers’ business agility and reduced TCO through server consolidation, operational efficiency and scalability, improved business continuity, and greater investment leverage.

 

Cisco Business Edition 6000 consists of the following foundational elements:

• Cisco Unified Communications Manager

• Cisco Unity Connection

• Cisco Unified Provisioning Manager

• Cisco UC Virtualization Hypervisor

• Cisco UCS C200 M2 Rack-Mount Server

 

You can optionally add the following applications to the Business Edition 6000 solution:

• Cisco Unified Presence

• Cisco Unified Contact Center Express

• Cisco Unified Attendant Consoles

 

Cisco Business Edition 6000 supports a maximum of five applications (4 core applications and Cisco Unified Provisioning manager on the fifth virtual machine) running co-resident on a single Cisco UCS C200 hardware platform, and it supports full-featured redundancy for all four core applications over a WAN or LAN environment.

 

In addition, Cisco Business Edition 6000 integrates with cloud-based Cisco WebEx Software-as-a-Service offerings including WebEx Connect IM and Presence, as well as WebEx Web Conferencing.

 

More General Q & A to Understand Cisco Business Edition 6000 Well

Q. What is the difference between Cisco Business Edition 6000 and generic unified communications applications on Cisco UCS ("UC on UCS")?

A. Refer to Table 1 for the primary differences between a Cisco Business Edition 6000 and generic unified communications solutions deployment on the Cisco UCS environment.

Table1. Differences between Cisco Business Edition 6000 and Deployments with Unified Communications Applications on Cisco UCS

Packaged solution for medium-sized businesses

Enterprise deployments

Maximum of 1000 users

Megacluster 80K users

Cisco UCS C200 only

Cisco UCS C200, C210, and B200; specifications-based support

Core applications: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Presence, Cisco Unified Contact Center Express, Cisco Unity with Cisco Unified Attendant Console, and Cisco Unified Provisioning Manager

Full suite of "UC on UCS" applications

Single or dual nodes

Full clustering; multiple instances of applications

Specific supported system capacities (no sliding scale)

Capacities specified for individual application

Embedded Cisco Unified Provisioning Manager

Use separate native management interfaces or purchase Cisco Unified Provisioning Manager

Single top-level SKU; quoting through QPT

Buy hardware, applications, and VMware separately

Embedded VMware Hypervisor; optionally purchase upgrade to Foundation

Purchase VMware Foundation, Standard, Enterprise, or Enterprise +

Discounted hardware and software bundle SKU (50 or 100 users)

Discounted WebEx Meeting Center extension bundles

Buy software and hardware separately at higher price

 

Q. What are the supported maximum capacities of Cisco Business Edition 6000?

A. Refer to Table 2 for maximum capacities.

Table2. Maximum Capacities of Cisco Business Edition 6000

Attribute

Capacity

Maximum number of users

1000 users and 1200 devices

Maximum number of mailboxes and voicemail ports

1000 mailboxes and 24 voicemail ports per server

Message storage

Approximately 72,944 G.711 codec minutes

Number of contact center agents

100 agents and 10 supervisors

Number of presence users

1000 presence users

Maximum number of co-resident applications per server

5 per Cisco UCS C200 Server

Busy hour call attempts

5000

 

Q. Where can I find more information about Cisco Business Edition 6000 and bundled applications?

A. For more Cisco Business Edition 6000 information, visit http://www.cisco.com/go/be6000.

 

Deployment Model

Q. Does Cisco Business Edition 6000 support WAN redundancy?

A. Yes, Cisco Business Edition 6000 Versions 8.5 and 8.6 support fully featured redundancy for both LAN and WAN environments. You can deploy a redundant server for Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Presence, and Cisco Unified Contact Center Express applications in a remote location over your WAN.

 

Q. Does Cisco Business Edition 6000 integrate with Cisco Emergency Responder or other Cisco Unified Communication applications?

A. Yes, Cisco Business Edition 6000 currently supports the following applications running co-resident:

• Cisco Unified Communications Manager

• Cisco Unity Connection

• Cisco Unified Provisioning Manager

• Cisco Contact Center Express

• Cisco Unified Attendant Console

• Cisco Unified Presence

 

You can deploy other applications such as Cisco Emergency Responder on a separate server and integrate them with Cisco Business Edition 6000.

 

Q. What is the recommended deployment model for customers wanting to deploy more than five applications?

A. Cisco Business Edition 6000 on the Cisco UCS C200 Server supports up to five co-resident applications. However, the Cisco Virtualization Hypervisor software with license comes standard with Cisco Business Edition 6000, and is entitled for two CPU sockets and 16 GB of virtual memory to deploy additional applications. Following are configuration scenario examples:

 

Scenario 1: Fully redundant configuration

• Cisco UCS C200 Server 1: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Presence, and Cisco Unified Contact Center Express, Cisco Unified Provisioning Manager (primary)

• Cisco UCS C200 Server 2: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Presence, and Cisco Unified Contact Center Express (secondary)

• Cisco UCS C200 Server 3: Cisco Unified Attendant Console

 

Scenario 2: Redundancy for Cisco Unified Communications Manager with Cisco Unified Contact Center Express only

• Cisco UCS C200 Server 1: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Presence, and Cisco Unified Contact Center Express, Cisco Unified Provisioning Manager (primary)

• Cisco UCS C200 Server 2: Cisco Unified Communications Manager, Cisco Unified Attendant Console, Cisco Unified Contact Center Express (secondary)

 

Scenario 3: Cloud-based IM and presence

• Cisco UCS C200 Server 1: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Center Express, and Cisco Unified Attendant Console, Cisco Unified Provisioning Manager (primary)

• Cisco UCS C200 Server 2: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Center Express (secondary)

 

Optional Cisco Virtualization Foundation Edition is entitled for two CPU sockets and 32 GB of virtual memory and enables the VMware vCenter compatibility feature.

 

Q. Does Cisco Business Edition 6000 support more than two nodes in the cluster?

A. Yes, you can deploy Cisco Business Edition 6000 with more than three nodes in the cluster as long as the user count does not exceed 1000 users.

 

Q. How is Cisco Unified Provisioning Manager bundled with Cisco Business Edition 6000 different from the Cisco Enterprise Unified Provisioning Manager?

A. Cisco Unified Provisioning Manager bundled with Cisco Business Edition 6000 has inherited the same application features and functions as the Cisco Enterprise Unified Provisioning Manager; however, unlike the enterprise version, the software embedded with Cisco Business Edition 6000 includes the operating system required to run the provisioning application, and it ships as a virtual appliance image. The appliance image simply needs to be copied to the business edition virtual environment and customized for specific deployments. For more information, please refer to the Quickstart guide at:

http://www.cisco.com/en/US/docs/net_mgmt/cisco_unified_provisioning_manager/8.6/quickstart/guide/cupm_linux_qsg.html.

 

Q. Is Cisco Business Edition 6000 support based on specifications or third-party servers?

A. Cisco Business Edition 6000 is a hardware and software bundle combination that is supported only on Cisco UCS C200.

 

Q. Can I order redundancy by ordering two starter Cisco Business Edition 6000 bundles?

A. Yes, for 150 users or more it is more cost-effective to order two starter bundles if you need redundancy than ordering one starter bundle and a separate Cisco UCS C200 Server. Ask your partner about redundancy options.

 

Licensing Options

Q. Can I mix Cisco User Connect Licensing with Cisco Unified Workspace Licensing models?

A. Yes, you can mix any version of Cisco User Connect Licenses with any version of Cisco Unified Workspace Licenses. Please note that you need to purchase the Cisco Business Edition 6000 Cisco Unified Workspace License starter bundle to get the presence software and the base license. All users must have a Cisco Unified Communications Software Subscription.

 

Q. What licenses do I need to add Cisco TelePresence  endpoints to Cisco Business Edition 6000?

A. Desktop video requires a Cisco User Connect License (CUCM-USR-LIC) or a Cisco Unified Workspace License Business Edition (BE6K-UWL-LIC) license to add the Cisco Cius business tablet. Cisco TelePresence endpoints require Cisco TelePresence user licenses (CUCM-USR-LIC).

 

Q. What license do I need to add a mobile client (for example, the Cisco Jabber messaging integration platform on the iPhone) to Cisco Business Edition 6000?

A. With Cisco Unified Workspace Licensing for Cisco Business Edition, you can order a CUWL PRO license to add mobile clients. With Cisco User Connect Licensing for Cisco Business Edition, you can order the mobile client separately.

Reference http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps11369/qa_c67-703226.html

http://www.cisco.com/web/learning/le21/le39/docs/tdw163_prezo.pdf

http://docwiki.cisco.com/wiki/Cisco_Business_Edition_6000

 

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